If our tax office enrolls in EquaPay and later decides to discontinue the program, what happens to payments that have already been collected from taxpayers?

 If the funds have not yet been disbursed to the tax office, the payments would be refunded to the taxpayers using the credit card or bank account on file, and the associated EquaPay accounts would be canceled.

Until the funds are disbursed to the tax office, the money remains the taxpayer’s funds.